PII Declaration

This declaration lists the Personally Identifiable Information ("PII") collected by the Manakarto website and mobile app, why each item is collected, and how it is safeguarded. It supplements our Privacy Policy and is provided for app store review and regulatory transparency.

• Full name — to personalize your account and orders.
• Mobile number — to create your account and verify it via OTP (Firebase Authentication), and to contact you about orders and deliveries.
• Email address — for order confirmations, receipts, and support communication.
• Delivery address & precise location — to show nearby restaurants, route your delivery, and provide live tracking via Google Maps.
• Payment details — card/UPI/bank identifiers are collected and processed directly by Razorpay; Manakarto does not store full payment credentials.
• Device identifiers — to secure your session and send order-status notifications.

• We do not access your contacts, SMS, call logs, or photos.
• We do not collect biometric data.
• We do not store full card numbers, CVV, or bank account credentials.

By creating an account, verifying your mobile number via OTP, or granting location permission, you consent to the collection and use of the corresponding PII as described in this declaration and our Privacy Policy. You may withdraw location or notification permissions at any time from your device settings.

PII is transmitted over encrypted connections and stored with access controls limiting it to systems and personnel who need it to operate the Services. Payment PII is handled entirely within Razorpay's PCI-DSS compliant environment and never touches our servers in raw form.

• Razorpay — payment details, to process transactions and refunds.
• Firebase (Google) — mobile number, for OTP verification and account security.
• Google Maps Platform — location and address, for delivery and tracking features.
• Restaurant and delivery partners — name, contact number, and address, to fulfil your specific order.

You can request a copy of the PII we hold about you, ask us to correct it, or request deletion of your account and associated PII, subject to legal retention requirements. Contact us using the details below.

For questions about this declaration or to exercise your data rights, contact manakartos@gmail.com or call 9059247774.